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Unity Trust Bank

Is this your company?

Deceitful, dangerous and unethical. - Anonymous employee Unity Trust Bank Employee Review

1.0
Apr 10, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a small number of lovely people.

Cons

For a place owned by the largest unions it does not care about people and does not feel a responsibility to support, nurture or grow staff. They employ staff lulling you with this facade of ethical banking and a bank that cares about it's staff but the reality is in less than 6 months I have witnessed 11 people leave or be sacked from the infamous customer first team and other teams. Refusing to admit they are the problem and their lack of training and support. It's scary to think that a bank with it's largest shareholders being trade unions feels no obligations to look after it's staff. I would caution you to think about joining unity for banking or has member of staff. It feels like it's a place that belongs on dispatchers and should be reviewed by external regulators for it's conduct. Truly traumatised. My confidence knocked and my cv with a stain. Luckily recruiters recognise the sorry state unity is in.

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Unity Trust Bank Response
6y
Thank you for leaving your review – we appreciate the feedback and we are sorry to hear your negative comments Our staff complete an annual survey, measuring culture, which is completed by 81,000 bank employees in 29 UK banks. Our response rate was 96% & we scored in the top quartile in 7 out of 9 areas including openness, respect & honesty.

Explore other reviews about Unity Trust Bank

5.0
May 7, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, ethical beliefs and values, growth ambition

Cons

Poor IT systems, small company which can mean resources/capacity can be limited at times

5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

- Engaged senior leadership team who are both approachable and transparent - Committed workforce, people on a mission - Strong communication on business performance and strategy - Keen attention paid to wellbeing of the entire team

Cons

- Growing company, so naturally having to adapt processes and offering as we go.

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