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Universal Language Service

Is this your company?

Do NOT work here if you can - Anonymous employee Universal Language Service Employee Review

1.0
Dec 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good location in downtown Bellevue. Some of the people are actually very nice.

Cons

This company does not value people. Each person is disposable, so they don't have to worry about caring for them that much. There is a high turnover rate. In some departments, most of the people have been there for less than six months. This means there is a constant mill of new people being used and burned up. ULS holds people to comically high standards given the pay rate and the positions they have. This place micromanages to the max, and expects everyone to be highly professional at all times. For instance, if the office is too cold (as it frequently is), people cannot wear their coats at their desks as it is "unprofessional". Or, in the instances of holidays, they ban most celebration. (On Halloween, there were no costumes or decorations allowed. People who did wear minor costume elements were told to remove them as soon as they walked in the door.) There is also almost no sense of community or culture. Get used to not knowing most of the faces you are seeing - and that isn't just because of the turnover. People rarely get to interact between the departments.

Explore other reviews about Universal Language Service

5.0
Jul 26, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I was honored to have the opportunity to work with the Contact Center Operation Team. And it was an extremely phenomenal experience how the team showcased their strength, talents, and Team-First mindset. The leadership provides extraordinary support continuously with open communication. I'm glad to see that the company is growing and expanding rapidly with more upcoming platforms to service the community!

Cons

Not any at this moment.

1.0
Dec 29, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office and working conditions are quite nice

Cons

This company is so backwards in how they run things. If you want to be manipulated, gaslit and blamed for everything this company probably for you. Everything promised in the position description and throughout the interview process will be turned on its head once you accept a job here. Most employees are actually miserable biding their time. That, or they've been there long enough that they become part of the toxic culture and benefit from those beneath them suffering.

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