Lacks inclusivity - Anonymous employee Upper Hand Employee Review

Thank you for sharing feedback on your experience at Upper Hand. While we wholeheartedly disagree with the mischaracterization of our culture, we felt the feedback warranted a deeper dive to address the accusations. Which we took and take very seriously. We launched an investigation initiative to gain feedback directly from every single employee at Upper Hand in a group format to allow for open discussion of the issues you framed. The initiative included: conducting countless hours of 1:1 conversations with our staff, anonymous surveys, and group interviews with different teams. With our main objective to ensure that our culture is inclusive of all, and that we provide a safe, and welcoming atmosphere for ALL employees. And to take any corrective action where employee’s felt we were lacking. We were deeply disturbed by these allegations from this review, but were warmed by the overwhelmingly positive responses that we received from our team during our internal investigations. In respect to allegations that our CEO is not on the side of science, we welcome this former employee to provide any proof or evidence of public mocking of mask mandates. It’s categorically false, and honestly, we don’t value stalking of personal information at Upper Hand. We were actually one of the first companies in Indianapolis to take action and shut our offices down to ensure the safety of our employees. Also, to this day, we still have not fully re-opened our office. It has been completely optional to come in and work out of the office since Governor Holcomb released the 5 stages of re-opening back in May of 2020. Not only was all of this in accordance with Federal, State and Local regulations, but we went above and beyond recommended guidance from the CDC. Through our internal investigation, the Upper Hand team, most of whom were here and are still here since this person worked at Upper Hand concluded the following: - "I always thought UH was open to diversity or never felt that UH was a boys club. Appreciate the effort tobring up the diversity discussion." - "The company is over 50% female, with over 50% of the leadership team consisting of females. Is this person serious?" - "Coming from a previously white male-dominated field where I was one of 2 women on a team of 50, I don't agree with this review at all. Upper Hand has been nothing but welcoming to all and doesn't resemble anything close to the description in the review." Lastly I want to say that on multiple occasions, this employee attempted to post claims that clearly violated Glassdoor’s community guidelines. Again and again, this person attempted to re-post the same reckless, hateful comments, only for them to be taken down after we had to escalate them to their community team. Still, to this day, this person continues to violate Glassdoor’s community guidelines with this post. We continue to fight the exposure of specifics around our R&D processes. We will say that while this person was exiting the company, we were already in the process of hiring a QA Engineer to fill a known void to our team and processes. That person has been working here for nearly a year now and has been doing a phenomenal job. That being said, I think this type of continued violation of an open and trusting community sheds plenty of light on the character of this person and their intentions.