Pros
working with the clients was the best , the experience of working with individuals who has a history of homelessness, mental health and substance abuse was rewarding and challenging; clinical support staff onsite i.e. nurses and psychiatrists. Staff appreciation, early dismissal in the summer, work hours are good
Cons
Low pay and poor benefits, lack of team work from colleagues, lack of casework practice, there is no focus on the clients needs or clinical reviews, lack of training on case management skills and engaging clients, lack of support for clients and the goal is to provide supportive case management but there is no support....smh unprofessionalism in the offices, bullying and isolation. Some staff have no clue on how to engage clients with certain issues or backgrounds and do not wish to learn Lack of importance on quality of work and outcomes.