Spinning out of control - Anonymous employee Uswitch Employee Review

Hey, thank you for sharing your feedback although we can't pretend it made for an easy read. We’re sorry you feel this way, and especially sorry you didn't feel you could raise this internally. That's really not ok and please be assured we will take your feedback seriously. We've already begun addressing the issues you've mentioned and made some important changes to the business, including reshaping our technical leadership. We hope you'll agree there have already been improvements and that the changes we're implementing are setting much clearer expectations around conduct and accountability for our whole team, especially within senior management. We're not done yet though - we want to make sure everyone feels heard, supported, can see a clear path for their development here and feels their workload is manageable. We’re an agile business so our plans do change, but it’s important you constantly feel connected to this. We do have amazingly talented people working here and we want everyone to genuinely enjoy coming to work everyday. You can speak to our HR team, confidentially at any time. Regarding feedback, we'll be conducting another engagement survey soon, which we’d encourage you to complete, and with mid year reviews coming up, there’s also the opportunity to give and receive feedback more formally. If you’d prefer to give us feedback in some other way please feel free to suggest it to us, or speak with your manager.