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Utility Service Group

Is this your company?

Stay away! Don't waste your time and sanity. - Anonymous employee Utility Service Group Employee Review

1.0
May 30, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The employees are the only resource this company has that works with what little they've got.

Cons

1. Pay scale not competitive with industry standards. 2. 401K is "discretionary" aka "when the CFO feels like it". It currently sits at 0% match. Zero. They will try and rope you in with promises of a 401K match without actually mentioning what the "match" is. It's zero. 3. "Doing more with less" is a company motto. Seriously. The CFO views employees as expendable and replaceable (spoiler alert: they can't even replace anyone). The turnover rate is 28%. Duties vacated by departing personnel are expected to be carried out by the Survivors on Survivor Island with no compensation. Positions aren't replaced since the CFO would rather save $60K a year than hire a new resource. 4. No upward mobility. Oh sure, they'll give you some fancy made-up title that means absolutely nothing but won't hesitate to bestow upon you new responsibilities with zero compensation. Employees are often informed of promotions in public announcements and without consultation. "Surprise, you're promoted! Here's twenty new duties with zero pay increase!" They may offer you a promise of a "management development program" or "career path development program" or some other nonsense. It's a smokescreen for the fact that you will manage nothing but your own sanity. 5. Lack of communication. Major initiatives go unannounced or unexplained by management. The 401K match reduction to ZERO percent was never explained. They simply hoped no one would notice and if they did, didn't care since employees have no recourse anyways. As explained before, personnel changes are announced publicly with no consultation to those being promoted or given new duties. 6. Low Morale. Morale is at an all-time low in all locations. Disrespect from management, lack of employee compensation and increasing workloads have created a depressing and morose atmosphere.

Explore other reviews about Utility Service Group

4.0
Dec 27, 2022
Recommend
CEO approval
Business Outlook

Pros

I left to pursue other interests, but my time there was great.

Cons

Straight Comm No room for adavancement

1.0
Nov 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Some really good people from the original Company before Suez bought them. Service offerings are many to help in the Vast needs in the Water Industry Market.

Cons

Eliminated many people who were experts with many relationships and whom were the reason I came to work for the company. Very unprofessional on how they treated these people. They hired their replacements before firing making enemies in the competition. Toxic and paranoid management. No trust in allowing sales professionals to do their job. Did not follow through on promises to customers. No true understanding of relationships between sales and customers. Hired sales individuals with the understanding they were to run their area on their own, yet to the contrary, micro-managed people in sales while defending any constructive criticism of their operations in getting work sold completed. Pushed new services while ignoring their main tank maintenance business which was 80% of their revenue resulting in market loss and loss of excellent sales-tank experts to the competition.

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