Great team and colleagues to work with but there is insidious of silence - Client Service Lead VALR Employee Review

3.0
Nov 3, 2022
Recommend
CEO approval
Business Outlook

Pros

- Fully remote - The company provides your computer Equipment, office set up and a UPS. - Unlimited leave policy - There are monthly meet-ups and yearly offsites, which help foster connections with your colleagues. - You can specialise in your department and take on projects to build a better department - Great team leads, who look out for you and help you grow to where you want to go. - GREAT team, who are friendly and helpful.

Cons

- There is a tendency within the support department for micromanagement - Gruelling work hours, rotational shifts and expectation to be at computer always. - Head of department stifles career growth but you can work around that by working smart - HR is only there to protect the company, they do not look out for employees at all. - Insidious culture of silence regarding salaries - Pay disparity - If client work is not your passion the job can get monotonous

Explore other reviews about VALR

4.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice organisational culture. Flexible leave.

Cons

Flat org structure, not much upward trajectory. Long-term strategy unsure.

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

- Friendly work environment - Challenging and engaging tasks - Good work-life balance - Inclusive culture - Strong emphasis on teamwork - Opportunities for learning and growth - Supportive management - Encourages creativity and innovation

Cons

Haven’t found any significant drawbacks so far

See reviews by: Helpful|Rating|Date|All