VFS Global

A dynamic workplace with strong influence, but room for better people focus - Deputy General Manager VFS Global Employee Review

4.0

Dec 7, 2025

Deputy general manager

Recommend

CEO approval

Business Outlook

Pros

The nature of the work is genuinely impactful. In my role as Deputy General Manager, I’ve had the opportunity to contribute directly to operational excellence, service delivery, and the overall customer experience. I have a strong level of influence over decisions and processes. I’ve been able to shape workflows, guide teams, and implement improvements that make a real difference. Exposure to international standards and cross-functional collaboration. Working closely with missions and global teams has helped me broaden my professional competencies and leadership skills. A good platform to develop managerial and operational expertise. The role offers continuous learning, challenges, and opportunities to take initiative.

Cons

There is a need for more consistent focus on meeting deadlines. Operational priorities sometimes shift, which impacts timely delivery and puts pressure on teams. Employee remuneration should be improved. Compensation levels need to be more competitive to attract and retain skilled staff. Employee engagement can be stronger. More structured activities, recognition, and welfare initiatives would significantly boost morale and commitment. Workload can become demanding during peak seasons, affecting work–life balance for many team members

VFS Global Response

5mo

Thank you for sharing such a detailed and thoughtful review. We truly appreciate your recognition of the meaningful impact of your role, the opportunity to influence decisions, and the exposure to international standards and cross-functional collaboration. It’s encouraging to know that the platform has supported your managerial and operational growth. We also value your candid feedback on areas for improvement, including deadline management, remuneration, employee engagement, and workload during peak periods. These are important points, and your insights help us reflect on how we can strengthen our people practices and operational planning. Your advice on adopting a more people-centric approach is well noted. We believe that investing in employee well-being, recognition, and engagement is key to building a motivated and high-performing workforce, and feedback like yours plays an important role in shaping that journey.

A dynamic workplace with strong influence, but room for better people focus - Deputy General Manager VFS Global Employee Review

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