Pros
Pay is very good
Paid training is second to none. Upper management encourages continued education at their expense
Tool allowance program is a huge plus, starting technicians get a tool cart full of tools that they need to get started. And after a full year of employment, get to keep!
Safety is a huge priority and I know I can feel safe when going to work
I know my direct supervisor and my DM have my back and can help me go where I want to in my career
Cons
I have worked in many stores and all of them do something different than the others. In the end they all want our clients to have a different and better experience. I have worked with many managers who prioritized staff moral and some who unfortunately haven't.