Lack of employee care and constant shift in culture - Designer Velstar Employee Review

Hi, it’s Erica - People Director at Velstar Thanks for sharing your feedback. While I can’t comment on specifics around what happened with your survey responses and any concerns you raised (because that was before my time), it’s not nice to hear that you felt ignored and this isn’t something we want to see happening. I’ve heard you, that’s taken on board and we’ll make sure things are done a little differently in future. It's surprising that you've said that you didn’t speak to or hear from the CEO during your time with us though, because I do know that he personally messaged you to congratulate you on outstanding customer feedback. Although he doesn’t get involved in probation meetings, at all-company meetings he makes it clear that his inbox is always open and if anybody wants to meet with him or ask questions then they’re welcome to. That being said, we know that general communication and feeling seen and heard can be challenging when working in a hybrid/remote way, so that’s something we’ll look to work on. With regards to your claim about harassment, it’s important for me to be clear that any allegations would be investigated fairly, thoroughly (in line with company policy), and with the support of an external, impartial legal advisor if needed.