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Venbrook Insurance Services

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Low Accountability & No Talent - Anonymous employee Venbrook Insurance Services Employee Review

1.0
Feb 10, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

CEO is good. Small organization that seems to be growing.

Cons

There are many cons. I don't know where to start. Operations run by Pamala Sheridan is a joke. IT runs around in circles. Accounting is marginal and never pays their bills on time. There is some talent that they seem to recently hire but they don't care about education or skills. If you have an insurance certificate and are willing to take their low pay and small benefits than you're in. No diversity or room to grow. You can't run a company when operations, IT, accounting, systems are weak. Hard to know who's in charge. One minute it is the IT guy, the next is CFO, then you get barked at by Ops. Low accountability.

Explore other reviews about Venbrook Insurance Services

5.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The unique structure of Venbrook supports multiple revenue streams and provides employees with very diverse career path opportunities. Our new Chief Claims Officer (Awais Farooq) is heavily focused on growth, which will open advancement opportunities. New programs are being onboarded and existing clients are expanding. The three TPA operations have strong reputations within the industry, which is the result of the dedication and daily effort put forth by the claims staff to deliver an exceptionally high service level and quality claims handling.

Cons

In claims, we are in the midst of change. Although some may view 'change' as a con, the focus of these changes is designed to make us a stronger, more united organization, and allow us to better leverage and market the expertise we have in the three TPA operations. This will also open cross over opportunities.

4.0
Mar 5, 2026
Recommend
CEO approval
Business Outlook

Pros

I have been with Venbrook for over three years now, and it has been a consistently positive and productive experience. Throughout my time here, I’ve worked with teams that maintain a high level of professionalism and collaboration. The support and clear communication across departments have contributed to an efficient and well‑structured work environment. I look forward to continuing to be part of an organization that values strong performance, teamwork, and steady growth

Cons

none at this time and am positive that things will continue as such

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