Used to be a great place to work, now it’s horrible - Anonymous employee Verint Employee Review

2.0
Sep 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Back years ago (5 or so) or was a great place. Very friendly atmosphere. Great coworkers. Used to give lunch even daily if we go back about 8-10yrs ago. Now it’s only every once a week. Core employees genuinely cares about their people.

Cons

Product - has multiple issues. Ridden with bugs. Never fully QA tested and controlled released properly. Almost every install at a customer site is an issue. They make it seem like it’s the best thing since sliced bread, sure. It’s more like a bunch of shoe string integrations that was fall like a deck of cards. HR - these folks are probably some of the worst folks in the company. They absolutely seem to despise people vs helping or develop them. They are more interested in helping upper management get rid of folks. The review process is a joke at best. You could look at your manager the wrong way and they are fully entitled to give you the lowest rating on the scale and HR will fully back them up. If you fight it, you can basically sign your exit papers while you at it. HR will put up a front like how they do community programs like build a park or toys for tots but they can’t even help heir own employees. Services - changed a lot over the years as industry changes. But the management team running that side is short of a circus act. They came from different industries and refuse to understand this industry and just want to shove their approach down everyone’s throat. They are not actually growing any business. It’s been stagnant for years. Lost a lot I mean a lot of key talent on this side and management team could care less. They more interested in moving most of it offshore and keep consultants onshore.

Explore other reviews about Verint

5.0
Aug 28, 2025
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Pros

Great environment and supportive management team. The company provides spaces for diverse backgrounds to be heard and supported.

Cons

Benefits and poor 401k match

1
avatar
Verint Response
8mo
We appreciate your review. Thanks to dedicated Verinteers like you, we have proudly earned the ‘Great Place to Work’ certification in 15 countries. We remain committed to making Verint the employer of choice by listening and learning about areas where we can improve and grow. Once again, thank you for your review.
1.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

The work itself was interesting and the team I worked with was talented and genuinely collaborative. Before the private equity acquisition, there was a sense that leadership cared about employees and the product roadmap had real vision.

Cons

The private equity acquisition fundamentally changed the culture and employee treatment. The layoff experience was one of the most disrespectful I have ever witnessed in a professional setting. An email arrived at 11pm the night before from an unfamiliar email address announcing a “company update” meeting scheduled for 7am the following morning. The email was so unusual that I initially reported it as a phishing attempt. The next morning, approximately one third of the company was laid off simultaneously with no meaningful notice, no personal communication, and no dignity extended to people who had given years of service. This is what happens when private equity prioritizes extraction over people.

5
avatar
Verint Response
1mo
Thank you for sharing your candid experience. We’re glad to hear that you found the work meaningful and valued the collaboration within your team. We recognize that the period you referenced was a challenging chapter, and we understand how significant organizational changes and workforce decisions can be. Feedback like yours is taken seriously as we continue to reflect, learn, and strive to navigate challenging moments with great care and respect for our people.
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