Excellent company, inseresting product to work on - Anonymous employee Vertex Employee Review

5.0
Feb 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Vertex, Inc has several products, and they are well received in the market place. We are a leader in the tax compliance software business. We have several new products that we are developing as well as product ideas that are being researched. The company culture is like no other I have ever been a part of. There are wellness lunch and learns every month, flexible work arrangements including work from home. The work life balance is truly alive and well at Vertex, Inc. They get it, they understand how your personal life can sometimes need your attention during working hours. This is where the flexibility is realized.

Cons

Vertex, Inc. is a great company, and of course is not perfect. But the pros outweigh the cons by a large margin.

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Vertex Response
7y
No we are definitely not perfect, but we are doing our best to improve the situation.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great work culture, and fruitful work

Cons

- Random Layoffs, and slow bureaucracy

1.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely was the only benefit I experienced.

Cons

After 18 years as a Vertex employee, my one take away after being laid off is that Vertex always was a reactionary company. Rarely ever was a corporate strategy proactive based upon solid market research. Vertex executives were always chasing the "shiny object", which on several occasions were the subject matter of the latest Geoffrey Moore book. I also observed on many occasions a lack of longterm commitment to any established strategy. Almost as if the company had an Attention Deficent Disorder. Think about it - here is a company that arguably was first to market with a product (automated corporate tax software), with an attractive annuity revenue model (recurring fees for update tax data), great opportunities for cross-sales to existing customers, yet never came close to breaking the billion dollar sales barrier. In fact, the company has remained virtually stagnant in terms of total customer companies for decades. Lastly, the company is simply much too woke for my liking.

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