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Victim Support

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VIctim Support - AVOID!!! - Call Centre Adviser Victim Support Employee Review

1.0
Jun 24, 2018
Recommend
CEO approval
Business Outlook

Pros

I worked at Victim Support for many years and found it to be at least a good place to get some basic interpersonal skills and experience. You learn to communicate in a professional manner. It is also rewarding helping victims of crime.

Cons

I would never work there again as throughout my time I witnessed bullying and harassment from management, to my fellow colleagues. They will use whatever means to act improperly, and can even use emotional blackmail. Even the HR department are disgraceful. Even when leaving the organisation they tried to stop me leaving under the contractual terms I agreed to. I had to use legal action to get them to let me leave according to the contract. There are not many promotion opportunities

Explore other reviews about Victim Support

1.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Committed IDVAs and line managers. Great hybrid working options.

Cons

High workloads and demanding targets Lack of focus on staff wellbeing Senior leadership can feel unapproachable and unenempethic Risk of burnout and high work-related stress Recommendations Place greater emphasis on staff wellbeing and mental health support! Encourage more approachable, empathetic leadership and open communication! Create a safer environment for staff to raise concerns and provide feedback!

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Interactive with volunteers and offer different courses in areas needed to work with vulnerable witnesses

Cons

None to date, victim support have only recently acquired the contract for witness support

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