Does Virgin Media O2 pay their employees well?

According to anonymously submitted Glassdoor reviews, Virgin Media O2 employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Virgin Media O2. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Virgin Media O2?

61% of Virgin Media O2 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Virgin Media O2 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Virgin Media O2?

Sales Advisor (41) , Project Manager (25) , Retail Advisor (16) , Field Sales Representative (15) , Field Technician (13) , Field Service Technician (11) , Store Leader (11) , Field Engineer (10) , Sales Representative (10) , Commercial Manager (8) , Senior Manager (8) , Assistant Store Leader (7) , Manager (7) , Sales Assistant (7) , Sales Associate (7)

What are the pros of working at Virgin Media O2 according to real employee reviews?

"Company wide benefits are good" ((in 87 reviews)); "great people and fun work" ((in 69 reviews)); "Good work life balance and understanding people" ((in 34 reviews)); "Some great people and teams who make VMO2 a nice place to work" ((in 34 reviews)); "Good pay and well maintained staff" ((in 32 reviews))

What are the cons of working at Virgin Media O2 according to real employee reviews?

"Store management was poor." ((in 35 reviews)); "Senior Leadership have ideas and force them down the chain with no consultation on what is achievable." ((in 17 reviews)); "can be long hours and very demanding" ((in 14 reviews)); "• Pressure of sales targets with no commission to incentivise these sales" ((in 12 reviews)); "Conflicting and changing management priorities and little career progression offered unless you are in certain teams that focus on internal consulting." ((in 9 reviews))

What are employees saying about Virgin Media O2 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Virgin Media O2 layoffs and their outlook for job security at Virgin Media O2 in 2026.

Virgin Media O2 reviews

Great company - Category Manager Virgin Media O2 Employee Review

4.0

Apr 9, 2026

Category manager

Recommend

CEO approval

Business Outlook

Pros

Really great bunch of people striving towards one goal

Cons

New office working and London based requirement

Virgin Media O2 Response

2mo

Thank you for leaving a review. We love that you're enjoying the team culture and we also appreciate your feedback around hybrid working. We're regularly reviewing our approach to balance collaboration and individual needs so we can continue to support flexibility in the workplace. If you have suggestions for improvement, feel free to reach out to PeopleServices@virginmediao2.co.uk.

Explore other reviews about Virgin Media O2

3.0

Apr 16, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of good people who want to do well and are supportive, good salary and benefits.

Cons

- Lots of good people here, but Virgin Media O2 are flogging an old model and just not competing any longer in a very tough market. Senior leadership really need to read the room and get serious about the commercial model and pricing, else this business may cease to exist in 10 years - the time is now... Stop wasting time & money on needless projects and products. Focus on making a core set of products great, which also represent real value for customers - Regular restructures that are not well managed or communicated - Lots of male egos at a senior level, and much time is wasted pandering to them - Little female representation at director level and above - the company makes the right noises about this but I've seen little change in this respect - Generally feels a little like it's "who you know" with leadership - Backtracked on remote-friendly culture and moved to a 2 day a week hybrid model, but this isn't great with a widely-dispersed team. It makes life hard for those that don't live in London.

1

Virgin Media O2 Response

2mo

Thank you for taking the time to share such open and considered feedback. We’re pleased to hear about the great working relationship you have with your colleagues and that you're getting to enjoy the benefits package we offer. We recognise the concerns you’ve raised around leadership, change, inclusion, and ways of working, and appreciate you being candid about your experience. Feedback like this helps inform where we need to focus our efforts. Please feel free to contact us at PeopleServices@virginmediao2.co.uk if you wish to share more details.

3.0

May 18, 2026

Personal assistant

Recommend

CEO approval

Business Outlook

Pros

8 days a month in the office, a nicer hybrid approach than what most offer. Friendly people Nice office in London

Cons

Doesn’t go for all senior leaders but I have heard some SLT and EC talk badly about their colleagues and it’s uncomfortable to hear them do this. Can’t challenge them because you’ll be on the hit list next. Politics is real and if you don’t suck up to them you’re not valued. Want more and more and more from you with no remuneration to compensate for that. PAs often treated like punching bags to take the brunt and frustrations of senior leaders and aren’t appreciated enough… Benefits could definitely be better We could do more centrally to celebrate work milestones No progression

Virgin Media O2 Response

1mo

Thank you for taking the time to share such detailed feedback about your experience. We’re pleased to hear that you value aspects of our hybrid approach, as well as the people and workspace. Creating a flexible and supportive working environment is an important priority for us. We also take your concerns seriously, particularly around workplace behaviours, recognition, progression and how colleagues feel supported and valued in their roles. Everyone should feel respected, heard and able to contribute in a positive environment, regardless of role or level. We do place a strong focus on recognising our people, including initiatives such as our Can Do Awards, but we know there’s always more we can do to ensure this is felt consistently across all teams and roles. Your feedback highlights the importance of continuing to strengthen this, alongside opportunities for development and progression. We appreciate you being open about your experience, as this kind of feedback is essential in helping us improve.

See reviews by: Helpful|Rating|Date|All

Jobs at Virgin Media O2

Ausbildung zum Kaufmann im Einzelhandel (m/w/d) o2 Shop Berlin

Ausbildung zum Kaufmann im Einzelhandel (m/w/d) o2 Shop Münster

Ausbildung zum Kaufmann im Einzelhandel (m/w/d) o2 Shop Münster

Ausbildung zum Fachinformatiker Anwendungsentwicklung 2027 (m/w/d) in Hamburg

Ausbildung zum Kaufmann im Einzelhandel (m/w/d) o2 Shop Bremen 2027

Virgin Media O2

Great company - Category Manager Virgin Media O2 Employee Review

Explore other reviews about Virgin Media O2

Jobs at Virgin Media O2

Virgin Media O2 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Virgin Media O2 reviews FAQs

Jobs at Virgin Media O2