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Virtual OfficeWare

Is this your company?

Avoid at all costs - Implementaion Consultant Virtual OfficeWare Employee Review

1.0
Jul 14, 2021
Recommend
CEO approval
Business Outlook

Pros

They offer very good pay as well as remote positions which is a massive, massive plus.

Cons

the TL;DR version: They are a new company and it shows. I have never experienced a company with so little experience or professionalism as this one. You will get zero training and still expected to know what to do somehow. They say "come to us if you need help" and when you do, it's held against you. There is very little coordination and company workflow. They are winging it by the hour and you can totally tell. I wouldn't recommend them to even a stranger. If you want to onboard office's to athenahealth, just go to athena. You'll actually get proper training there, have better benefits, and have better higher ups. Do not. Apply here. They set you up for failure. I'm surprised I lasted as long as I did. the Long version: I saw the reviews on here, but I wanted to give VOWHS a try anyway. And boy. Was I wrong and the reviews so right. They have no idea what they're doing. I was hired on to do implementation after being an account manager at athenahealth. Those are two very different roles and I assumed they'd be aware of that, and that they'd offer me training on how to do the job. Spoilers: they don't. And they seemed shocked account management and implementation are two very different things when I brought it to their attention a few weeks in. That was the first red flag of many. What scant amount of training I did get in the form of one to two 30 minute phone calls with my manager where he showed me the team OneNote and how to do a kick-off call with a new client, were unfortunately mired by programs and plugins not working because my computer had not been set up properly by their IT. Other training was I watched a few phone calls of other employees (most of them already deep in the onboarding process so it was even more confusing) and that is it. I watched more HR videos on how to look out for scam emails than I got in actual training to do the job. As a teen I worked at a coffee shop and they trained me longer on how to make coffee than VOWHS did on how to onboard literal doctors onto athenahealth. My equipment also took over a month to arrive and what did arrive came broken (one monitor came totally shattered) so I started working with clients totally untrained and missing half of the stuff needed. 2/10 would not recommend.

Explore other reviews about Virtual OfficeWare

5.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Very supportive team members! I would have stayed forever if I could have.

Cons

Contract driven loss of position.

2.0
Jul 16, 2024
Recommend
CEO approval
Business Outlook

Pros

I really liked a few of the co workers. Ability to work from home

Cons

As others said- I spent more time watching training videos for the software we use than I received on the actual job I did. Training was a lot of "do this, click this" with no reasoning. Told to go by the outdated procedures, then was treated very cynically when I asked For help. Never enough work Given to me to keep Me busy for a full Day but was reprimanded if I left My desk. If you ask questions the department makes you feel stupid or just ignores the question

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