Good Place to Work! - Concierge/Information Specialist Visit Seattle Employee Review

5.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

i worked for the visitor information team as an intern last summer. All people in my team were nice and helpful. They were willing to support me as i fist entered hospitality industry and had some language barrier. Especially my supervisor gave me a lot of helpful advices and professional training. The work itself was pleasant and fulfilling, and the whole organization had a easy atmosphere.

Cons

The people working downstairs at the information desk seemed staying aloof from people working upstairs at the main office.

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Visit Seattle Response
6y
I am glad to hear you enjoyed your time as an intern at the Visitor Center! It has been a challenge for the main office to stay connected to the Visitor Center which is located in another building. Everyone is encouraged to stop and say hello to the concierge working at the Visitor Center, and the concierge are likewise encouraged to visit the administrative office more often so that we connect more often. We have also made vast improvements to the CRM at the Visitor Center since you interned in 2015.

Explore other reviews about Visit Seattle

5.0
Jul 26, 2022
Recommend
CEO approval
Business Outlook

Pros

Welcoming team, opportunities to grow and learn, you get to learn more about the great city you live in

Cons

Short staffed at the moment so the workload is a little overwhelming

2.0
Aug 11, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team, feels so good to represent the city you love, got to do lots of great stuff before new management rolled in.

Cons

Leadership has switched over in the last few years with a more precious, conservative and cautious approach, and without real vision or heart. Very interested in accolades, but not in producing great work anymore. Top-down in leadership style, which led to a lot of demoralization among the team. DEI has taken a back-burner.

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