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      Visual Matrix

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      Visual Matrix reviews

      Great Company and People - Technical Support Agent II Visual Matrix Employee Review

      5.0
      Jun 13, 2024
      Technical support agent ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexibility, remote work, friendly coworkers, interesting job, pto

      Cons

      Unnecessary changes to processes that seem to not have a purpose, Bonuses are based on a metric that isn't very indicative of performance.

      Explore other reviews about Visual Matrix

      5.0
      Jul 3, 2025
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with amazing team. Lots of growth with opportunities to move within the ranks.

      Cons

      Growing pains that cause some to fear change.

      1.0
      Apr 28, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Bonus structure exists Unlimited PTO (in theory)

      Cons

      Culture feels driven by fear and alignment with leadership rather than performance Accountability is inconsistent; some individuals are protected while others are held to different standards Employees who challenge ideas or bring differing perspectives are not always supported Feedback is often dismissed rather than used constructively Communication from leadership can feel unclear or inconsistent Low morale and limited trust across teams

      2
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