Pros
Three UK was genuinely one of the better places I've worked. Decent culture, real loyalty, good people. The challenger mentality was authentic – you felt it every day. Private health insurance, car allowances, three extra days holiday per year (personal days) genuine perks that said "we value you." Not marketing fluff. Actual, meaningful things.
Cons
Then Vodafone arrived. Here's the irony nobody talks about: Vodafone publicly praised Three's culture, Three's people, Three's challenger spirit. Then systematically made redundant the exact leaders who built that culture and drove that challenger spirit. Go figure. Vodafone have a simple playbook: their way or the highway. Not "let's combine the best of both." Not "let's build something better together." Just Vodafone processes, Vodafone policies, Vodafone hierarchy – dressed up in merger language about "one team." Ask any Vodafone franchisee how they've been treated – staff are no different. Google it. First thing they did? Strip all the perks. Health insurance. Car allowances. Those extra holidays. Gone at pace. That tells you everything about priorities. Consultation? Minimum regulatory box-ticking. They ask, you answer, nothing changes. Staff are a cost line, not an asset. Some companies plaster "best employer" across every slide deck and job ad. Vodafone is exactly that company. The gap between the marketing pitch and the lived reality is vast. Three never made those claims – and honestly delivered more. Every single day. The integration process feels deliberately designed to frustrate. Lots of former Three people are unhappy and would prefer the generous redundancy terms (Vodafone only offer 1/2 of these very terms to their legacy staff). That's not coincidence.