Better than the average - Customer Service Representative (CSR) WHOOP Employee Review

4.0
May 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Decent pay, patient and open-minded managers

Cons

Fairly new business in Europe

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WHOOP Response
3y
Thank you for sharing your feedback regarding your experience working at WHOOP! We're glad to hear that you found the pay at WHOOP to be decent and that you have had patient and open-minded managers. At WHOOP, we believe in compensating our employees fairly and competitively and providing opportunities for growth and development. It's encouraging to know that you have experienced these aspects of our company during your time with us. Regarding your comment about WHOOP being a fairly new business in Europe, we understand that working for a company putting roots in a new geographical location can present unique challenges. As we expand our presence and operations in different regions, we recognize the need to adapt and overcome the specific hurdles that may arise. We appreciate your patience and understanding as we navigate this growth phase, and we're committed to continuously improving our processes and support systems to ensure a positive work experience for all our employees. If you have any specific suggestions or ideas, we encourage you to share them with us. We can be reached at people@whooop.com.

Explore other reviews about WHOOP

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Really collaborative experience Enjoyed the people I worked with

Cons

Not too many honestly. I enjoyed working there

2.0
Mar 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The CEO appears to have a clear and compelling long term vision. The product has strong brand loyalty and a passionate user base.

Cons

Internal politics and misaligned priorities can slow progress and decision making. Some decisions do not appear to be grounded purely in what is best for the user or product. Development cycles can feel long, sometimes taking 2 to 3 years for meaningful product evolution. Several larger departments appear to lack a well balanced mix of experienced, merit driven, and deeply knowledgeable contributors, which can lead to disconnects between teams and ultimately show up in the product. Egos and internal agendas at times overshadow collaboration and product focused thinking.

3
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