Overworked/Underpaid and Frustrating Management - Anonymous employee WatchMojo Employee Review

2.0
Jun 21, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-No one micromanages you. We were treated like autonomous adults who were assigned projects and you finished them on your own time. That is how every business in production should operate. -The company is also located in the Mile End so it's pretty prime location to get lunch or go for a walk on your break. -Young staff, mostly friendly -Potential to grow into a creative company -Good relationship with stakeholders -semi open door environment with management. They are easily accessible

Cons

-Though management is easily accessible it doesn’t make it easier to voice your concerns. -Will “promote” you but not increase salary or compromise on a proposed fair salary. It’s a complete joke. They expected me to take on a lot more work but it’s all in the title only -HR is one girl in the office who several people have had issues with including being rudely spoken to. -Constantly overlooking current staff who have experience in certain fields but would rather hire external or give the tasks to someone unqualified internally. Makes no sense. -Cheap. They are unwilling to invest in original content. All I’ve seen are cheap green screen videos. -No creativity. There’s a troubling disconnect between the decision makers and production. If there’s an ounce of creativity outside of regular top 10 lists they feel it’s a burden because they don’t trust their employees’ vision when in fact upper management are not creatives at all. Worse thing is they don’t trust their employees’ creative vision. Some of my colleagues were young creative talents but were always undervalued. -The projects would be rushed out and deadlines were unrealistic. Other issues include: -3 days paid sick days per year. This results in sick people unwilling to take unpaid sick days, they come in, causes others to be sick and because of that people are ALWAYS sick at the office. Don’t know if they’ve improved this but I felt it was a complete joke. -Health insurance is pretty bad -Pressure to work overtime (unspoken, though they will manipulate you to make you feel bad by comparing you to the few people who constantly overwork) -No onboarding. It's pathetic. There are new hires and no one really knows their title or name until months in

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WatchMojo Response
7y
Thanks. Some of your observations are fair but they do lack context. Everything at the company is based on constant feedback. I take everything people say & use it to improve the organization. Re your rebuttal comment, as people can anonymously say what they want here, it's my responsibility to add facts that are omitted. Do you really prefer a short boilerplate statement from HR or a sincere response from the company CEO? I wish people who apply & work at WatchMojo followed the industry more. Last year our larger competitors Vice, Buzzfeed, Vox all laid off staff. Despite having no investors & relying on one revenue stream, we didn’t & in fact gave everyone bonuses & upped salaries. We're not talking mere inflation-based increases; the majority of staff have seen 10-35% increases in pay for the past few years! But while there are outliers who over-perform, there will be the under-performers, too (who complain here). When someone underperforms, they're not disciplined via demotion/dismissal (despite a "hire slow, fire fast" mindset these days), we put them in a new role. In that exceptional situation, sure, we may not give them an increase even if we're entrusting them with more responsibilities. Judging by your comment, perhaps I should've been less Tony Robbins & more Gordon Ramsey. Each employee provides value but demand (applicants) for positions outstrips supply (positions available). That's how compensation works. We create employment for many & hire a lot of young employees, but as we're not doing Commercial or Corporate work, we may not be able to pay those new staff what they'd like at the onset. That said, how many YouTube channels do you know that hire 50+ creatives (out of an org of 75 people) in full-time salaried positions when the industry's trend is for those kinds of gigs to be contract positions? Ultimately, you’re talking about an organization that has retained 90% of employees & seen less than 10 people quit. Over time, people are content with their compensation & other benefits. How many companies give bonuses to junior creatives? Everything seems like a "joke" to you so to add some objectivity: The general consensus from anyone who's ever looked at our company (including Ernst & Young who awarded us the Media & Entertainment award in 2016) is that we're a well-run company, especially compared to our peers. If a business that has raised $0 in funding can provide employment to 75 people, never laid anyone off, retain 90% of staff & have a general positive work environment is a "joke" to you, so be it. To say anyone is overworked is a reflection of your lack of experience: 99% of people state in evaluations that we have very good work/life balance. People rarely work overtime even though in 2018 media is a 24/7 business (you wouldn't notice it working at WatchMojo though). I guess you left in 2017 but we encourage & empower the team to a) pitch ideas & ii) use the studio (built in 2017) to create originals. We have deficit-financed shows with no sponsors on board at 100% loss. If at some point the audience doesn’t justify it & sponsors don’t support it, sure, we may shelve a new show. That’s how the media industry works. Nonetheless, how many companies do you know where anyone can go to the CEO, pitch something, then get the approval & support to make it happen? Moreover, I’m not sure the “girl” is HR & that whole comment is a bit sexist, ageist & unprofessional. She manages administrative matters; ultimately for better or worse I’m responsible to ensure stakeholders are happy, & that includes the employees. I realize some won’t be comfortable complaining to the CEO but I assure you I care more about people’s well being & development than most HR departments elsewhere. In fact, you make an excellent point re introducing new staff but that’s not on-boarding per se (which pertains more to training, feedback). We have grown considerably but I’ll ensure we do a better job there. We used to literally walk new hires around & make introductions, but at about 40 people, that was just distracting & ineffective. That’s partly why we brought back the monthly pizza lunches once we outgrew the resto outings. We used to have unlimited sick days; it was abused (ditto flextime) and some colleagues complained so we adopted the 3-days. Companies have to cover 25% of health deductions costs, we cover 50%. Wouldn’t call that bad, especially for experience level & industry. I don’t like to let people go, so if people don’t think the pros outweigh the cons & choose to leave, I can live with that and perhaps that’s the method to my madness. Turnover at our rate (< 10% over 10 years) is a healthy but necessary evil as it creates openings for others while letting those who are unhappy seek greener pastures, regardless of whether or not the grass is greener on the other side. Thanks for your contributions while you were here & appreciate you recognizing the many pros.

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WatchMojo Response
1y
Thanks, good/fair feedback. We tend to treat that more on a case-by-case basis to ensure those who "deserve/have earned" (for lack of better term) can get bumps sooner. But too often, we have writers/researchers with whom we stay committed to & patient and many other publishers would cut off... so it's a balancing act. But, noted. Thx. AK.
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