Good progressive company - Customer Service Representative Wave Direct Employee Review

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2.0
Feb 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely mid and lower-level employees, excellent culture between them, specifically. A lot of truly amazing people here who are excellent to work with.

Cons

Terrible leadership in certain areas of the business. Moving goalposts, a stressful environment, and clearly no long-term plans. When things change, decisions are made that only benefit upper-level people. Unanimously agreed that the workplace is volatile.

5.0
Nov 19, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunity for growth if effort put in

Cons

No coffee machine! Who doesn’t love coffee

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