Pros
You gain hands-on experience troubleshooting hardware and software issues, managing user accounts, and supporting daily technical operations. Exposure to enterprise tools like Azure, Active Directory, Office 365, and ticketing systems (e.g., Zendesk or Freshservice).Unique insight into how IT supports operations in a mission-driven nonprofit organization, which often requires resourcefulness and cost-effective solutions.
Cons
While the pay wasn’t the most competitive, the experience I gained was extremely valuable. I had the opportunity to learn a lot, contribute meaningfully, and build the foundation for my IT career