The app hasn't improved in 4 years - Director of Marketing Analytics Wellhub Employee Review

2.0
Mar 29, 2023
Recommend
CEO approval
Business Outlook

Pros

-Travel to Brazil -Most coworkers were nice

Cons

-Terrible internal systems / outdated technology -Org focused on wrong things -Many individuals in high-level roles did not have the experience or expertise to be in those roles -Lightyears behind competitors in terms of user experience

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Wellhub Response
3y
Thank you for sharing your thoughts. While we recognize there are always opportunities to improve on the product front and as an organization, we also are proud of the work we are consistently doing in many of these areas. We would like to provide some additional context alongside your perspective. During the past few years we have invested heavily in our new app ecosystem, and we are working diligently to make it available to all clients. User experience is at the front of our minds, and our product team is strategically rolling out features to enhance the ways in which clients, members, and subscribers interact with the product. Our leadership team is composed of individuals with a wide range of professional experiences, both within Gympass and externally in the fitness and tech industries. We operate a structured interview process focused on assessing competencies, for both external and internal candidates, for all levels including leadership. This ensures we bring on top-level leaders with the right skills to drive Gympass forward, and to work collaboratively throughout the organization to set our focus.

Explore other reviews about Wellhub

5.0
Dec 12, 2025
Recommend
CEO approval
Business Outlook

Pros

great environment& culture. Prioritize employee wellbeing

Cons

no cons. Don’t have much negative to say

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Wellhub Response
4mo
We are glad that you feel connected with our environment and culture, and we are especially proud that you feel our commitment to employee wellbeing, that is absolutely central to everything we do. Thank you for being a part of our journey!
3.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefit to use (get to access the Gold Tier for free).

Cons

Tedious processes that make managing situations difficult.

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