Pros
No pros that I can think of. The only pros are no longer offered here.
Cons
Biggest con is the pay, both my wife and I work full time and have no kids but we are barely getting by. I brought pay up to leadership and was told to be grateful I have a job. That was when my eyes really started to open on what was going on here. There is no opportunity for advancement here none of us agents have gotten promoted the entire time I have been here. There are no plans to promote either. Clear favoritism I have personally witnessed someone that is extremely toxic taking credit for other people's work, constantly bashing on people and causing non stop drama, instead of that person getting reprimanded or anything they were given a brand new position with more pay and more power. I can not tell you how hard it has become to do my job properly. We try to keep the platform safe but the executives rather a false GMV instead of the user experience. When I first started the CEO would boost that we are for users and the buyer experience. That mindset has gone out the window, we are GMV over anything and everything.