Wiggle

A downward spiral - Business Analyst Wiggle Employee Review

2.0

Apr 9, 2018

Recommend

CEO approval

Business Outlook

Pros

The people - some of the people who have been at wiggle for a while are some of the best people I've ever worked with, always in a good mood, knowledgeable and driven. The problem is, these talented people are not being offered progression or even pay rises despite the amazing amount of work they push out so are leaving in droves, to be replaced by poorer quality, less experienced (and likely cheaper) staff. There is a casual working environment and a flexible policy on working hours although this is different for different departments. This is a company that really encourages you to not work over your 40 hours, which is rare.

Cons

A severe lack of communication from upper management. Never hear from the CEO through anything other than an occasional email to tell us about someone from upper management leaving. A lot of redundancies recently that haven't been properly communicated leading to gossip and hearsay. HR is too small to deal with the number of staff, this leads to an issue where staff who are desperate for progression or promotion are ignored, get frustrated and leave. In addition, the business appear to be completely unwilling to answer any employees concerns, instead suggesting we "talk to our line manager". No work from home policy

Wiggle Response

Thank you for your comments. This year we have already facilitated nearly 50 internal moves, to allow for progression and career development. This is something we are really committed to and are excited to see our employees progress and develop within the organisation. We have a multitude of forums where employees can raise questions, or voice queries for example the staff hub, our intranet, or yammer are among just a few. But we do encourage employees to talk with their manager, whose role is to escalate any queries, help support with development, and drive change and improvements through the departments.

A downward spiral - Business Analyst Wiggle Employee Review

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