Commission Chargebacks.. a first for me in 7 years of selling in-home - Design Consultant WindowWall Employee Review

1.0
Jul 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Great product and great service for customers. I left the window industry and still referred people to them until today.

Cons

WindowWall just charged me back $8,918.73 in unpaid commissions due to a job where I was only paid $2.178.45. At WindowWall, you have a measure technician re-measure all of your projects to eliminate the need for chargebacks like this. WindowWall also has no chargeback clauses in their employment paperwork, so I'll be actively seeking legal assistance. I was a good employee and tried to leave on good terms. Sadly, this is the first time I ever had to post a bad Glassdoor review for a company, but I never experienced anything like this from any prior window company. A coworker of mine that left at the same time tried to convince me to post one, but I decided against that until today. I'm very disappointed in this company and its management.

Explore other reviews about WindowWall

5.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to make money & be successful. The sales team is a tight group & if you put the work in you can make good money. Great support system & great company / product(s) to sell!

Cons

Drive times & it’s not for those that are lazy.

2.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent commission structure is really it.

Cons

Terrible benefits. Management is an absolute joke. Owner is dogmatic and changes rules literally day to day. They literally purchase the worst possible leads intentionally. One day the owner decides he wants to start buying the 5 cent leads, for context this means people who see an ad online “free windows if you’re over 65” or “government funded windows”, then you go to peoples homes expecting free windows for fake programs that don’t exist. Drive an hour and a half to deliver the news no you’d have to spend 20k sorry about that. Was great prior to that decision, made 20k+ in a month before. But after that change couldn’t really make anything anymore. For more context other companies wouldn’t even run the lead if the people mentioned the programs we were sent out to.

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