Pros
There were some friendly teammates.
Cons
The company's professed values sound good and look nice on a slide, but they don't align with the reality of working here. Despite what the company policy claims, bullying is tolerated. I reported bullying to my supervisor and it was met with platitudes such as "that's just the way that person is" and "focus on relationships with other people in the company." The CEO talks a good game about how the company is a "rocket ship". He says things like, "not everyone wants to be on a rocket ship so some people won't make it here." He simultaneously acknowledges openly that the employee net promoter score is low and that he made poor decisions by putting people who aren't servant leaders into people management positions within the last year or two. He seems to think he has course corrected; but there are still bad apples in the bunch. The CEO talks about how he created and sold multiple companies worth tens or hundreds of millions of dollars over the past 30 years; but somehow in those experiences, he seems to have neglected to learn how to build a team of leaders who can create an atmosphere where their colleagues are valued, heard, and appreciated. People want to be led, not micromanaged. For a company that talks about how they create smiles for the recipients of their gift cards, there don't seem to be many people working here who are smiling. There is frequent bickering and finger pointing within and between the SBUs (Strategic Business Units). The company is constantly moving people to different positions, different SBUs, or cutting positions. Earlier this year, within the span of about two months, 10-15% of the employees either left or were let go. There seems to be an undercurrent of distrust woven through parts of the organization where people are constantly looking over their shoulder or assuming the worst about their colleagues.