Cool place to work - Call Centre Operator Wowcher Employee Review

5.0
Jan 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Supportive, and fun - as demanding as call centres can be with a great team and very caring staff

Cons

None, they helped me a lot when I was struggling and in every way they could

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Wowcher Response
3y
Thank you for for the excellent review! It is great to read all of the incredible things you have to say about your time with Wowcher. Thanks for all of your hard work!

Explore other reviews about Wowcher

3.0
Jan 12, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice team, supportive training sessions, good vibes

Cons

Management is a big challenge.

1
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Wowcher Response
1y
Thank you for your feedback! We're glad to hear you enjoyed the team atmosphere, training, and overall vibe. We will take your negative feedback on board. If you have any specific suggestions, feel free to reach out to hr-wowcher@wowcher.co.uk.
2.0
Feb 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not many, use your short the time while there to practice and build on Excel and Salesforce knowledge. Some of the people are nice to work with.

Cons

If you get a role here as a recent graduate do not stop applying for other more serious roles. Aim to stay 3-6 months max. Career progression is almost non-existent. Pay is very low for London. Turnover is high. Systems are outdated making work longer rather than more efficient. Work is repetitive and unexciting. Company is struggling. Management look out for themselves. Praise received is very short lived but an error will always be held hanging over your head. Managers will micromanage and add additional workload for little to no monetary benefit.

4
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Wowcher Response
2mo
Thank you for sharing your feedback. We regularly review areas such as career progression, compensation, systems, and ways of working to ensure they remain effective within a fast-paced environment. We recognise the impact that management style, workload, and recognition can have on employee experience, and we continue to focus on improving consistency across teams. Investment in systems and processes remains an ongoing priority, and feedback like this helps inform future improvements. We wish you the best in your future endeavours.
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