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      Chain gang approach to managed services - IT Service Desk Analyst XMA Employee Review

      3.0
      Mar 1, 2021
      It service desk analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Canteen and good travel links

      Cons

      Awful management, decisions driven by cost cutting and not service quality, managed services feel like it's a forgotten part of the business. Dark office. Low wages and bad hiring decisions with even worse promotion ones.

      Explore other reviews about XMA

      4.0
      Nov 21, 2017
      Producer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place good hard working staff around

      Cons

      Wage, not so good, needs to be looked at

      2.0
      Jan 13, 2021
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great sales team who really care about the work they produce,

      Cons

      Not enough staff to cover the work load.

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