Pros
Co-workers are great and help make the work day bearable
Cons
Call center is open YEAR ROUND, no holidays off. But corporate is off for all of them and take excessive time off. The call center is the center keeps the business flowing and takes the beatings from guests and clients, but are treated horribly. The call center manager is absolutely horrible and we never see or hear from him unless you make a mistake. Corporate does not care about the call center at all and there is absolutely no potential for growth. They only hire their friends