Toxic - Anonymous employee Yo Telecom Employee Review

1.0
Nov 19, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some nice staff, social events, decent laptop

Cons

No progression, toxic work culture, you're expected to eat sleep and breath Yo Telecom and if you dare to think otherwise you will be shown the door. Leaving Yo was the best decision I ever made. Abysmal office conditions that I'm pretty sure go against many health and safety regulations. No hot water to even wash your hands. Upper management spend more time watching people on the CCTV than actually developing their staff. Constant lying to customers and complaints never being dealt with effectively. Asking customers to remove their negative reviews. Bullying culture, micro management, being treated like a child. Such a high staff turnover, Yo sounds like an amazing place to work, you're sold a dream and then the rug is pulled from beneath your feet as soon as you start.

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Yo Telecom Response
3y
Hello and thank you for your review. We are happy to see you enjoyed our social events, colleagues and equipment during your time with the company and are sorry to see you found other areas of your time with Yo unsatisfactory, this is certainly not what we aim for. We always work hard to take on board and action change in line with feedback. We have started implementing clearer progression routes for our teams so that available paths are clear and hope to have these rolled out across all teams soon. We have also implemented feedback sessions between our customers and our COO/CEO so that we can constantly improve the service we are providing in line with their reviews. I also just wanted to assure you that we do have hot water in our offices. Thanks again for your feedback and we wish you all the best! - HR

Explore other reviews about Yo Telecom

2.0
Jul 10, 2025
Recommend
CEO approval
Business Outlook

Pros

- Appropriate first sales job - Good earning potential with commission bonuses - Lots of opportunity to build workplace friendships, inclusive environment - Fun company events and incentives - Good level of support from HR

Cons

- Not much progression at all (unless you want to move into management) - A lot of micromanagement and individual pressure from higher-ups - A lot of verbal encouragement to reach targets, very little praise or reward for achieving them - Unprofessional and inexperienced management structure - Heavy focus on firing and re-hiring opposed to training and support if individuals are not performing (rapid staff turnover in ALL departments) - A lot of gossip and over-sharing of personal information I would have been sacked for poor performance multiple times, had I not managed to beat the targets I was given. Despite consistently being one of the top performers in the company, I would repeatedly have my job dangled over my head and threatened into producing results. Yo is a good place to start out your sales career but don't stay any longer than you need to. The pressure to perform and high expecations once you start doing well is not worth the money.

3
3.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice office. Competitive environment. Good benefits if able to surpass target

Cons

Finite number of leads, shared between all office locations. Made to chase up even when there is a strong no interest

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