Dont - Customer Service (CSR) Zander Insurance Group Employee Review

We appreciate your feedback regarding your past experience at Zander. It is disheartening to learn that you felt unsupported by your supervisor and encountered difficulties during your time with us. Please know that this does not align with the standards of respect and support that we aim to foster within our organization. Your words are a catalyst for change, and we are committed to promptly addressing the issues you have raised. As an employee-owned company with 49% ownership by our dedicated team members, the input as owners of the company is valuable and we highly encourage all employees to share their concerns and ideas to ensure a positive and nurturing workplace culture. We are committed to resolving any issues together for our collective success. Towards that end, we provide various channels for employees to express their concerns. These include reaching out to a member of our Human Resources team directly or using our open-door policy to contact any executive management team member. Additionally, we offer YOLA, an online suggestion/feedback tool, allowing employees to submit concerns anonymously on any topic. This platform ensures that feedback is forwarded directly to the executive management team confidentially. We encourage the use of these channels for open communication. Utilizing one of these options would have provided an opportunity to address your concerns effectively and potentially retaining you as a valued member of our team. If you would like to share more specifics about your concerns or provide additional feedback, please do not hesitate to contact a member of the HR team. Your perspective is crucial to our continuous improvement efforts, and we are eager to incorporate your insights into our actions.