Good place to cut teeth - Customer Success Manager Zappie Employee Review

3.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits

Cons

product is complex and customers require a lot of hand holding

Explore other reviews about Zappie

1.0
Oct 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Occasional lunch events… and that’s about it.

Cons

Childish and unprofessional management, especially in the Sales Office. Toxic workplace culture — colleagues constantly trying to please management rather than work as a team. Management doesn’t listen to feedback. Virtually no proper training or development opportunities. “Fire and hire” culture — if you have one bad week, expect to be replaced. High turnover — people leave as soon as they realize how badly the company treats its staff. Tendency to hire inexperienced young employees, then fire them within weeks for not hitting unrealistic targets. The CEO lacks professionalism and empathy; his behaviour towards staff, both in and outside of work, is often disrespectful. HR exists solely to serve management’s interests — not the employees’. This company thrives on fear, poor leadership, and a lack of respect for its employees. If you value your mental health and career growth, steer clear.

1
5.0
Nov 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Incentives Good culture Great location Lots of progression

Cons

I can’t think of any

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