Poor Management, No ethics, Lack of Forethought & Investor-Driven Decisions - Key Accounts Manager Zenyum Employee Review

1.0
Oct 28, 2025
Recommend
CEO approval
Business Outlook

Pros

There are absolutely none. None.

Cons

I was recruited to Zenyum Taiwan from my previous job to manage key accounts, but my time at the company turned out to be a brief and disappointing experience. In less than a year, I witnessed firsthand how poor the management is, both from the Singapore HQ and the local Taiwan team. The management from Singapore HQ is obsessed with micromanaging and making decisions that seem disconnected from the actual needs of the business or the market. Everything seems to be about pleasing investors and looking good on paper, with no real regard for employees or the long-term health of the company. The higher-ups are purely money-driven, and there is absolutely no empathy or care for employees in and out of Singapore. What stood out most was how heavily the company relies on investor funding. They seem obsessed with securing capital and appearing successful to investors, but this comes at the cost of their people. Ironically, just a day after they announced that a new investor had poured in money, my entire department was laid off as part of a "cost-cutting" initiative. It felt like a complete betrayal – as if the company only cares about optics and financial backing, not the people driving the business forward. Throughout my time there, I also witnessed some questionable and downright shady practices, but due to the NDA all employees signed, speaking up was not an option. Anyway, Zenyum has no real foresight, no planning, and absolutely no loyalty to its employees. They poach people, give false promises, and discard them when it suits their needs – all while pretending to be investor-friendly and looking good on the outside. If you’re considering joining, be warned: this is a toxic environment that only values profit, not people.

Explore other reviews about Zenyum

1.0
Sep 3, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good teammates in CC team! 🫶🏻 My manager is the best! I learn so much and love her so much! 💛

Cons

Bad management in Singapore come and make things bad and hard for us. Our manager protects us like guardian angel so good they cari pasal with her to kick her out. Now nobody protect us from the bad managers. Office in KL city very expensive and far but management dont care. Food trucks make us all food poisoning.

15
3.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Zenyum was built to disrupt dentistry and transform it into a world of smile cosmetics. You can see the ads, the communication, the technology behind the application, the disruption, the cool vibes, and the process and product innovation at its core. Your job will be fun. I was a member of the executive team for almost four years, even reporting directly to the CEO. I met amazing people, I am friends with the CEO and quite a few of the senior and junior team, and I learned a lot.

Cons

Same for every startup: The job is demanding. Startups need to disrupt, and that is generally done with speed — time-to-market is the key to success. Speed means late nights, weekends, and more than one canceled plan with a friend. Make peace with it or don't, but that will be the price. The pay will be below market. Salary: generally below market, as is typical for startups, and so it was at Zenyum. ESOP/Options/Shares are supposed to be the dream — the "all this effort will be worth it someday" element. Here, Zenyum was neither too generous nor fair. Zenyum did not give the Share Options earned by approximately 40 people the respect they deserved. In the latest acquisition by makeO (parent of Toothsi), we received a letter from Zenyum Legal stating that our ESOPs had been "canceled." From our research, they used a legal technicality to kill them. No explanation from the CFO, VC investors, or acquirers — just a silent dismissal. I could not have predicted that they would use a legal technicality to take our shares away, especially given that Sequoia and L Catterton were the investors.

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