Leadership change - Anonymous employee Zip Co Employee Review

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people is good, technology is limited

Cons

The leadership changes have changed culture and people leaving all the time

avatar
Zip Co Response
2mo
Thank you for sharing your feedback. It was great to hear such positive reflections on our Zipsters. That being said, I would appreciate the opportunity to understand your comments further on shifting culture and change. While we take pride in the number of Zipsters with long tenures - and celebrate those who move on after meaningful careers with us - we are constantly investing in evolving the people experience, based on what we hear matters most to the team. Having taken time to leave this review, I would really value a confidential follow-up conversation to hear where you think we could do things differently. If you're keen, please reach out to me via people@zip.co, and I'll prioritise making time for a call to hear your observations and possible solutions by getting a call booked in. Thanks, Natalie Ranki-Goldman Director, People & Culture (ANZ)

Explore other reviews about Zip Co

5.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

They live their company values and the culture at Zip is felt from day 1 and even during the interview process. Everyone knows there are high expectations but they also know it is a team effort, and human centered approach to management, leadership, and getting things done. The benefits are great (health insurance covered at 100%) and the pay is on par with the market. They reward your hard work and are flexible for parents and life outside of work. It is also a very diverse group of people in both leadership and throughout the company which gives Zip a competitive edge.

Cons

It is a lot of work so you do have to manage your time and capacity well in order to succeed here.

3.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of chances to gain experience

Cons

Limited leadership opportunities and growth at the time.

See reviews by: Helpful|Rating|Date|All