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Thank you for taking the time to share your feedback. We genuinely appreciate your acknowledgment of the positive aspects of your experience, such as the supportive colleagues and work-life balance.
We’re sorry to hear that some aspects of your time with us did not meet your expectations. Your comments regarding project management and alignment between job roles and expectations are particularly concerning, and we take this feedback seriously. We strive to ensure that our team members have the necessary support and training to succeed in their roles, and we will be reviewing our processes to identify areas for improvement.
Regarding working hours, remote work policies, and holiday closures, we operate a flexible model that aims to balance the needs of our business with the well-being of our employees. There appears to be a misunderstanding here as our policies are not as you have described.
It’s unfortunate that you felt a disconnect between leadership’s actions and words. We are committed to fostering a transparent and supportive environment, and where feedback is welcomed from all members of the company. While we didn't receive any specific feedback from you during your employment with us, we still value your opinion and would invite you to reach out to us with specific examples that you feel we could improve on.
We wish you all the best in your future endeavours and thank you again for your contributions during your time with us.