Falls short on the basics - Anonymous employee boxxe Employee Review

2.0
Mar 27, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working with remote contracts the norm if that’s important. Some nice colleagues. The York office is well equipped.

Cons

Behind the shiny external image there’s a company that really falls short of being a good employer. Probably most importantly, pay is average to poor for many roles and little chance of getting any sort of a raise. Negativity and lack of enthusiasm for the company permeates throughout. There’s an extreme lack of communication and collaboration even within teams that sticks out more than anywhere I have ever worked before. Talented and experienced people come into the company with ideas only to become jaded by an unwillingness to be supported by leadership. Senior management offer very little input into proper strategies and there’s a culture of everyone just doing their own little thing to get by whether that’s to achieve targets or just keep the company afloat. The integration process between boxxe and Total was torturous for everyone and included many redundancies with long standing staff and entire departments cut with little notice or plan to recover. Some basic systems and processes have barely worked since for many internal users. Loads of staff who weren’t made redundant left through choice.

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boxxe Response
9mo
Thank you for taking the time to share your experience. I’m pleased you found flexibility, good colleagues, and the York office as positives during your time with us. I’m sorry to hear you felt other aspects didn’t meet your expectations. Feedback like yours is important and we are actively working on strengthening our culture, communication, and support for our teams. Over the past year we’ve made changes to improve how we share updates internally, and we’re continuing to look at how we recognise and invest in our people more consistently. Your points are noted and will help us keep pushing in the right direction. I wish you the best in your next steps.

Explore other reviews about boxxe

4.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

success rate over stress rate!

Cons

financial brake down needs patience 😪

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boxxe Response
2y
Thanks so much for your feedback! Would absolutely love to understand how we can better communicate our financial breakdown, so please feel free to reach out to me directly!
4.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Working flexibility, opportunities for growth, mainly friendly collaborative environment

Cons

Communication isn't the best, sales leadership (high level) is a bit wishy washy and vague.

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