Pros
This is a small company that’s rapidly growing. During my time you would have to work hard as stated by previous reviews, but the company and owner will reward you for hard work. Great management and HR. You get to learn a lot if you wish to dive into other areas as they’re open to you learning. The owner generously paid for a certification during my time there. Pay was fair and above similar positions in the area. Codex will be the primary name in IT support for eye care businesses in the future.
Cons
Supported clients can be very difficult to deal with depending which offices you’re assigned to, but management will have your back if there are issues. Oncall is mandatory, but as the company continues to grow this responsibility should be lessened. Employees are spread thin across the country so it can be difficult sometimes if overwhelmed, but for big projects they will have employees fly out to help if needed. Timekeeping started to want to track every minute of the week which in my experience hasn’t worked well elsewhere. Not sure if this is still in place.