Amazing Support, Ample Access - Team Lead eLuma Employee Review

5.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Working for eLuma has shown me what it means to have a supportive work environment. Our company allows access to schools and students who need services. It also provides us, as clinicians, access to further learning opportunities, access to an awesome tech support team and more. Inclusive and promoting growth for all.

Cons

Taking the jump into telepractice can be a bit nerve-racking.

avatar
eLuma Response
4y
It is wonderful to hear how you have found the support you need to do your job effectively. eLuma continues to work on our platform and systems to make the transition to teletherapy as easy as possible.

Explore other reviews about eLuma

5.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Make your own schedule, flexibility

Cons

Software dated, some difficulties with school connections

avatar
eLuma Response
9mo
Thank you for your 5-star review and for sharing your experience as a contractor with eLuma! We’re so glad to hear that the flexibility and independence were valuable to you. We also appreciate your feedback on software and school connections. Our team is continually working to improve these areas to make the experience even smoother. We’re grateful for the work you contributed and wish you the very best in your career journey!
2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Timely pay including pay for indirect time; access to a variety of testing materials

Cons

Poor to no communication regarding contract renewals; weak on-site communication. Unfortunately, from personal experience, eLuma has weak communication with contractors regarding on-site issues as well as contract renewals. If they are not renewing your contract, they may not tell you (which was my case) and instead, when you inquire, you are just told "schools are signing late this year," completing evading what is going on. There was an instance of another remote therapist being assigned to the school on the same day, the same time, and using the same room as I was using which reflects poor communication with the site to manage this situation appropriately.

avatar
eLuma Response
2mo
Thank you for sharing your feedback. We take clinician communication seriously, and we're sorry your experience with contract renewal and on-site coordination didn't reflect the standard we aim for. We've been actively improving our communication protocols around scheduling and renewal timelines heading into the next school year. We wish you well in your career.
See reviews by: Helpful|Rating|Date|All