Great work life balance - Customer Support eftsure Employee Review

Great office culture, great product that actually helps finance teams, still a start up vibe and there is no hierarchy in the company and super flexible working arrangements.

Company strategy is unclear. The CEO is not a real CEO. There is no opportunity for internal promotion. SDR to AE moves just dont exist. They keep hiring more SDReps when current ones have been in seat for more than a year. New president hasn't even visited the Dallas office in the US where he is based, just shows you how much they care about us.

You will gain experience, but that same time and energy spent here could build your career somewhere that actually deserves it.

The product lacks genuine market fit and requires reps to convince prospects that a problem exists before they can even begin selling which becomes an exhausting and often losing battle. Leadership is disconnected, based overseas, and consistently makes poor decisions while remaining completely confident they are doing a good job. Management at the ground level reflects that same dysfunction. PTO is labeled unlimited but using it comes at a cost to your KPIs, and you will not be paid out on it when you leave. Severance does not exist for sales roles. This is a company that will say whatever it takes to get you in the door and deliver on very little of it. Do yourself a favor and take your talents somewhere that will actually invest in them.