Pros
They pay a salary and a commission.
Cons
- Management does not work in the frontline operation; they manage from a top down style, versus bottom up. - Management (pardon the informality) talks out of both sides of their mouths, regarding strategy, policy and procedure. For example, the most important job responsibility is qualifying appointments, yet in the same breath they reprimand for not setting enough appointments - General understanding of business. This company does not understand the fundamentals of marketing, cash flow, strategy, and retention (customer/employee). among a myriad of others. - Does not follow standard code of ethics. To name a few examples: Management favors certain consultants and will push extra sales to those consultants, management advises to not disclose important information to customers and team leads publicly shame current and past employees for various reasons. - Call, email and text program has been described as harassment, by several clients... management does not care. Required to call customers on weekends at early hours and many times call them 3 times within an eight hour shift. - Management sends out emails, internally, asking employees to only post positive reviews on sites, such as this one, to up their reputation. - Company is sold as a "start-up, small business minded" company, in which involvement is appreciated and encouraged. This company is exactly the opposite. They are demanding, uneducated on current market trends, quick to replace and eager to defend their ignorance.