So many green flags - Educational Designer i-Tech Support Employee Review

5.0
Mar 3, 2025
Recommend
CEO approval
Business Outlook

Pros

The constant awareness of community culture and intentional efforts to cultivate it, respect it, reflect on it, and make everyone feel a part of it is one of the highlights of joining this team. Focus on helping staff maintain a healthy work-life balance and encouraging cross training among departments helps with morale and continuity of communications within the organization. Opportunities for professional growth are ample and encouraged.

Cons

Coming from an educational background, the shift to corporate culture has taken some adjustment on my part. Tracking hours, following up on leads, and actively pursuing clients were all new to me, but leadership happily listens to concerns and takes the time to explain reasons behind various protocols and routines that we implement. Trying to innovate means having to design an elevator pitch that gives an accurate picture of what it is we do, and if we are trying to do it differently than competitors, branding and communications can be challenging.

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i-Tech Support Response
1y
Thank you for your feedback! We’re committed to fostering a strong community, supporting work-life balance, and providing growth opportunities. We appreciate your insights as we continue to innovate and improve together!

Explore other reviews about i-Tech Support

5.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I-Tech is the perfect place to challenge status quo. Each day is different. That is the exciting part about technology. You are always learning and solving problems for customers. There is always opportunities to take on stretch projects and initiatives for those are interested in taking on something that they've never done before. There is no expectation of perfection. Our help desk is absolutely incredible and it's so awesome to see that it's not a revolving door. Every single leader I've interacted with always assumes positive intention and gives the benefit of the doubt. Everyone wants you to succeed. Change is scary and there has certainly been a lot of change. But for those with growth mindsets It's been incredible to see how many people have leveled up. I read through a lot of the feedback and can tell the dramatic shift in leadership trying to course correct past decisions. Every single person at I-Tech is helpful. I was worried about starting at a small company where there can be a lot of judgement or HR drama but everyone is truly genuine.

Cons

Things to consider when figuring out if I-Tech is the right fit for you: If you have complaints and problems you better be ready to be apart of the solution. You are expected to get results. You can't hide from poor performance. There is no shortage of work. Small company but still operates very siloed. A lot of siloed tribal knowledge, can make it difficult to navigate. Tedious internal processes & procedures. Tenured employees still mourn the old days prior to acquisition. New people who don't understand how to navigate during these transitional times will struggle with interpersonal relationships.

1
5.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of environments to touch and expand knowledge fast. Great team to work with and escalate up if needed. Growth encouragement.

Cons

Wish they paid a little more

1
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