Innovation and autonomy of a startup with the reliability of a mature business - Anonymous employee iGoDirect Employee Review

5.0
Nov 10, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Constantly innovating in product - open to new ideas * Inclusive - most of the senior management are women, a refreshing change in management styles to previous roles. More conversational, more open, more friendly. * Autonomous - bias towards action * Supportive - Management wants you to succeed, and backs your play * Friendly team - friday teams catch-ups, gentle ribbing, and casual atmosphere * Hybrid role - WFH most days, with ~1 day a week in office (outside lockdowns) * Rewarding - everyone received a $200 gift card as a sign of appreciation for persevering through challenging conditions * Tools - need lots of software for this role, that has been hard to get approved elsewhere, wasn't any objection instead "if you need it, get it" * Convenience - free parking all day out front, close to Upfield and Craigeburn lines.

Cons

* Food desert - great mexican and cafe across the road, but otherwise a hike to more options (in Flemington) * Upfield - has a habit of being cancelled, and can mean an Uber home * Tech debt - one of the drawbacks of a mature business is some of the incumbent tech is aged and can add to the difficulty of maintaining/updating

Explore other reviews about iGoDirect

4.0
Jan 9, 2023
Recommend
CEO approval
Business Outlook

Pros

The company has been in this business for a long time and knows what they are doing. You will have a huge career growth as the business has different departments or areas that you can be transferred, whatever suits your interest or skills. Office is not far from CBD, free parking too! Team members and management are approachable if you need help.

Cons

Probably more out of office get togethers/lunch/dinner... Not much food or lunch options around

1.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Being able to move on from there

Cons

Where to start… My mental health drastically declined due to the constant need to work over time with the promise of getting paid. When I started asking where I can log my hours, the team leader brushed it off and I then booked a meeting to discuss and I added a query re payment. The team leader advised to management I wanted a pay rise and promotion which wasnt the case I wanted to discuss the lack of payment for my overtime and provide client info on what i am working on. Meeting was ignored, I have never been paid a cent for the overtime that i was forced to do due to the big work load and peak time. My mental health was so bad from working here I sought counselling services. The bullying I received post meeting request, including insults from the CFO was gross. On top of all this they hired a staff member to respond to customer tickets for more money than me. I had worked there for years and never received a simple thank you or good job even when landing a big campaign. They promote staff retention and staff rewards but do nothing to reward their staff.

1
See reviews by: Helpful|Rating|Date|All