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      knowmore Legal Service

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      Top Heavy - Avoid landslide - Frontline Staff knowmore Legal Service Employee Review

      1.0
      Feb 11, 2025
      Frontline staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      Being attached to the phone & observing workplace bullying as opposed to receiving it. Salary is higher than other CLC's.

      Cons

      Needs no research. Exec team have all had empathectomies. Daily misderections & procedural backflips cause confusion & ultimately impact the quality of service to the very vulnerable clients. Vile language & racist slurs are common place. External agencies trying to assist their clients are treated abysmally & calls not returned-creating unpleasant retorts for frontline staff.

      Explore other reviews about knowmore Legal Service

      5.0
      Dec 18, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a good work place. Culture is good. Training and supervision is great

      Cons

      Highly traumatic material. Make sure you have good self care

      1
      5.0
      Dec 4, 2025
      Paralegal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic culture that emphasises client advocacy

      Cons

      Limited options for engaging with clients in junior positions

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