Better than my last job, worse than my next. - Trainer learndirect Employee Review

Flexible work and platform is easy to navigate

Do not pay staff - I work on a freelance basis for Learndirect haven't received payment for my last 3 invoices - Directors ignore your emails, no communication, freelance assessors have now stopped working until they get paid, causing late marking issues for students. They offer - for a fee a fast track marking service however these are going unmarked because the assessors won't work for free!

Flexible work - errr I can’t think of anything else.

They don’t pay your invoices. • Freelance assessors are expected to complete work in good faith but payments are frequently delayed. • Outstanding invoices can remain unpaid for weeks or months, creating significant financial uncertainty for freelancers. • The Head of Department openly acknowledged that payment problems have happened before and can take months to resolve • Freelancers appear to be treated as an afterthought. When payments are missed, communication from senior leadership is either extremely limited or non-existent, leaving assessors chasing answers and feeling undervalued.