2y
We appreciate the kind words about our amazing team. We agree, the people are what makes this company unique and special.
Thank you for taking the time to share this feedback with us. We genuinely appreciate your input. We'd like to address your concerns in a thoughtful manner while providing some additional context around our policies and practices:
Creating a Culture of Burnout:
We recognize there are a number of factors that can contribute to burnout and regret that was your experience working with us. We have established many check points and communications avenues for employees to express concerns around workload, and for management, leadership and peers to come forward with confidence and confidentiality around these matters. We recognize that there may be times when workloads are heavy, but our aim is to ensure that these situations are exceptions, not the rule. We understand the importance of clear role definition. Improving communication and task allocation is a continual practice for us. That said, we can confidently say we do not aim to operate around a 'culture of burnout'. Again, I am sorry this was your experience during your time with us. We would love the opportunity to better understand your experience so we can make any specific adjustments/improvements to our employee experience.
Pay Transparency:
We believe in and practice equitable compensation practices. In light of this feedback, we are actively reviewing our compensation structure to ensure that it is fair and aligned with team members' contributions.
Lack of Clear & Objective Goals:
Clear, objective goals are essential for our team members to grow and advance within the organization. We are continuously refining our performance review processes to create a well-defined path for career progression. We apologize if you feel you were not supported in this process.
Your advice on reducing unnecessary costs and improving our business strategy is well-received. We understand that creating a supportive work environment is essential for all team members to thrive. The majority of feedback we receive on the events, retreats and activities are that they are positive and valuable team building and connecting exercises. Again, we are sorry this was not your experience with them. We would love more specifics on this topic to make appropriate adjustments and ensure all employees are feeling the intended benefit.
We genuinely value the experiences of all our employees and appreciate your feedback. We continue to work diligently to ensure that our practices and culture align with our values and the well-being of our team members. Thank you for sharing your perspective.