Fast5Xpress reviews

3.4

40% would recommend to a friend

(22 total reviews)

Thomas Utman

23% approve of CEO

53% positive business outlook

Fast5Xpress has an employee rating of 3.4 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fast5Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

22 reviews
3.0
Aug 28, 2025

Good, Somtimes.

Recommend
CEO approval
Business Outlook

Pros

-Some leaders above the ASM level do genuinely care about employees and listen. -Opportunity to gain experience if you can tolerate the environment.

Cons

-Extreme favoritism: promotions, recognition, and discipline are handed out based on personal relationships, not performance. -Stores are run into the ground — repairs are delayed or ignored, equipment stays broken, and corners are cut everywhere. -Prices for customers keep going up while employee pay stays stagnant. Hard work is not rewarded. -HR is ineffective. Complaints and serious issues are swept under the rug or quietly dropped. -Corporate only values opinions from ASM level and above. Everyone else is treated as expendable. -Employees are pushed to constantly appease customers, even at the cost of burning out staff and creating a toxic work environment. -Leadership talks about “values” but fails to practice any of them.

2.0
Jan 24, 2025

Heaven or Hell

Recommend
CEO approval
Business Outlook

Pros

- Consistent Hours - Decent Pay - (Usually) Good Team - Usually good at solving minor disputes (see cons) - LGBTQ Friendly

Cons

- Upper Management doesn't really care about you - HR doesn't have your back - While usually the teams are good, they don't exactly get rid of flakey/ncns/bad employees - Upper Management only really talks to you (outside reviews) if your in trouble - They punish people who report problems if you do the slightest thing wrong when reporting more serious stuff - Inconsistent work load for managers, if you are told you won't have to do something you likely will have to - Harsh Chemicals/Loud mechanical environment - Little to no transparency between the hierarchy levels - Little to no freedom, your constantly being watched and it's anxiety inducing - Written statements will be used against you/they will ignore parts to try and push blame onto you - Unfortunately there's a non-insignifacant amount of misogyny that upper management isn't really concerned with - They will let you drown if you fail to understand their bare bones training - Very easy to burn out here

Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 Fast5Xpress reviews submitted anonymously by Fast5Xpress employees. Read employee reviews and ratings on Glassdoor to decide if Fast5Xpress is right for you.