Does Figure pay their employees well?

According to anonymously submitted Glassdoor reviews, Figure employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Figure. This rating has improved by 24% over the last 12 months.

How satisfied are employees working at Figure?

65% of Figure employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Figure 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Figure?

Customer Success Associate (22) , CSA - Customer Service Associate (18) , Software Engineer (14) , Senior Software Engineer (9) , Staff Software Engineer (7) , Manager (5) , Business Analyst (4) , Customer Service Associate (4) , Director (4) , Office Coordinator (3) , Product Manager (3) , Senior Customer Success Associate (3) , Anonymous (2) , Associate (2) , Associate Software Engineer (2)

What are the pros of working at Figure according to real employee reviews?

"Most of the people are great and really kind" ((in 26 reviews)); "Great community and culture." ((in 17 reviews)); "Competitive pay" ((in 11 reviews)); "The AMAs with Mike and senior leadership is great." ((in 11 reviews)); "Team is great and everyone cares about the work they do" ((in 9 reviews))

What are the cons of working at Figure according to real employee reviews?

"Certain managers don't know the processes as in" ((in 7 reviews)); "Same starting pay since 2019, little pay increase" ((in 5 reviews)); "Upper management can care less about your concerns." ((in 5 reviews)); "Using PTO and sick time is often used against you if you’re wanting to be promoted to a Supervisor position and the occurrence structure leaves little room for understanding that life happens." ((in 3 reviews)); "working people that have been there for years and expanded their knowledge on the product and enhanced trainings and projects for Figure." ((in 3 reviews))

What are employees saying about Figure layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Figure layoffs and their outlook for job security at Figure in 2026.

What Figure locations have received the highest employee ratings?

New York , San Francisco , Reno

Figure reviews

3.6

65% would recommend to a friend

(234 total reviews)

Michael Tannenbaum

81% approve of CEO

66% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Compensation and benefits

3.6

Culture & values

3.6

Career opportunities

3.4

Work/Life balance

3.4

Senior management

Figure has an employee rating of 3.6 out of 5 stars, based on 234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Figure employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

234 reviews

5.0

Oct 14, 2025

Beyond Impressed!

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

-Organized, incredibly helpful Training team. Very supportive and knowledgeable -Thorough, friendly, helpful, and supportive HR/People's operations team. -Super impressed with how the company introduced us to our managers and higher-ups. It made me feel important and valued as a new hire and I appreciate that. -Everyone is so kind and helpful. No matter who I talk to for help, whether they are managers, team members on the floor, or trainers, everyone is super supportive. I have never worked in a place that fostered such a friendly workplace environment.

Cons

-A bit overwhelming, I wish there was more training for immersion. I still feel like I need more support and experience, HOWEVER, I think that everything will be alright regardless, since the team is so incredibly helpful and supportive.

Figure Response

6mo

Thank you for taking the time to share your feedback. We’re glad to hear that you’ve had a positive experience with the team and training process. We appreciate your thoughts on improving the onboarding and immersion period - feedback like this helps us continue to enhance the experience for all new team members.

1.0

Apr 20, 2026

No work-life balance and poor management

Loan accountant

Recommend

CEO approval

Business Outlook

Pros

Benefits Medical insurance is very good

Cons

I worked here for four months and would not recommend it. There is no work-life balance expect 9 a.m. to 9 p.m. workdays, every day late meetings (typically 6:45 p.m. to 8:00 p.m.), and weekend work almost every week. There is little to no training or guidance, and questions are not always well received. Responsibilities are frequently shifted between teams, and new tasks are assigned without adequate information or support. Management lacks clear direction and consistent support. Overall, I would not leave another job for this role.

5.0

Apr 20, 2026

Great environment and pay, but limited training availability

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great environment and Pay benefits

Cons

Trainers are only available 1-2hours so you can’t really learn

Viewing 1 - 3 of 234 Reviews

Jobs at Figure

Lending Quality Assurance Analyst

Lending Quality Assurance Analyst

Customer Success Associate

Director, Loan Accounting

Figure

Figure reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Beyond Impressed!

No work-life balance and poor management

Great environment and pay, but limited training availability

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