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First Entertainment Credit Union

Engaged Employer

First Entertainment Credit Union reviews

3.0

42% would recommend to a friend

(77 total reviews)
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Stephen Owen

51% approve of CEO

42% positive business outlook

First Entertainment Credit Union has an employee rating of 3.0 out of 5 stars, based on 77 company reviews on Glassdoor which indicates that most employees have an average working experience there. The First Entertainment Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

77 reviews
1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Entertainment based, salary, diversity, some team events

Cons

I recommend this company to work for as an absolute last resort. Unethical, poor senior leadership, favoritism, continuous layoff due to poor senior leaderships decisions, no accountability for senior executives, Senior leadership runs the organization extremely unprofessionally. Poor spending habits, extremely high financial mistakes, employee layoffs resulting from senior leaders decisions (second credit union, leadership training program that was a flop, beginning expensive projects then just dropping them (relationship rewards), basing management movement by favoritism and not experience, high amount of leave of absences with no accountability for the reason (stress/numerous employees on loa's during the past 10 years under the same leader, reminding staff of being replaced, NDAs as a weapon, poor decision making, lavish expenditures for board and senior leaders, culture surveys as a weapon, pressure to visit sites like this one to paint a picture of the credit union as a good place to work, pressure to complete great place to work survey, CEO and second in command that engage in practices that should be reviewed by regulators or controllers, call reporting misinformation .

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First Entertainment Credit Union Response
1w
Thank you for taking the time to share your experience and feedback. We appreciate you highlighting aspects you valued, and we also recognize that your broader concerns reflect a lack of trust in leadership, decision-making, and the overall teammate experience. That is not the environment we aim to create and is something we continuously focus on strengthening. We take feedback like this seriously, particularly when it speaks to transparency and how decisions impact our people. Our commitment is to foster a culture rooted in integrity, fairness, and respect, and we know that requires continuous reflection and improvement. Input like yours is important in helping us better understand where we need to continue strengthening the teammate experience across First Entertainment.
1.0
Feb 3, 2026

Unethical

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, some good managers

Cons

Unsupportive, unethical, HR does not support regular employees.

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First Entertainment Credit Union Response
1w
Thank you for sharing your feedback. We’re glad to hear that compensation and leader support were positive aspects of your experience. Our goal is to ensure all teammates feel heard and treated fairly and are committed to upholding a respectful, ethical workplace. Your feedback highlights areas where we have opportunity to continuously improve.
1.0
Jan 10, 2026

Lack of transparency during and after layoffs.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Previously strong management with deep knowledge of our processes.

Cons

Favoristism- lack of transparency- low morale.

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First Entertainment Credit Union Response
1w
Thank you for taking the time to share your feedback with us. We value your feedback and are sorry to hear about the impact these changes had. We recognize that transitions, especially those involving leadership and organizational structure, can be challenging, and we understand how concerns around transparency, fairness, and support can affect morale. Decisions related to restructuring are made with careful consideration of long-term strategy, though we acknowledge that the outcomes may not always feel clear or consistent in the moment. Your feedback regarding communication, process knowledge, and leadership support is important, and we are actively working to strengthen alignment, clarity, and teammate experience across the organization. We appreciate you sharing these insights, as they help us continue to improve.
Viewing 1 - 3 of 77 Reviews

Glassdoor has 80 First Entertainment Credit Union reviews submitted anonymously by First Entertainment Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if First Entertainment Credit Union is right for you.